Frequently Asking Questions
  • Service by ELCAT

    If you require service please contact our Service Department directly.
  • PC system does not start

    • Check the switch on the laboratory cart.
      • The on-off switch (bottom right) must be illuminated green
      • The main switch (rear of the laboratory cart) must be illuminated green
    • Switch the PC on and check the status lights of the PC.
    • Check:
      • Is it only impossible to turn on the PC or
      • is the printer not working either?
  • Printing problems

    • Check to see if the printer is switched on and check the printer status lights - they may indicate malfunctions.
    • Check the print manager (Windows operating system).
      • Perhaps the printer has paused or
      • the printer spooler is not working correctly.
        Delete all print jobs and restart the PC.

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